Sunday, April 28, 2024

If you have an emergency or need immediate assistance please call 911.

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Departments

DIRECT MESSAGING SYSTEMTo reach a department follow the prompts after dialing (916) 273-9900 and enter the extension below. To reach a specific staff member use the dial-by-extension directory. For all questions or comments related to TeleCafé, please leave a message in the Direct Support Services voice mailbox and a representative will return your call.

Ext. 2 – Accounting
Ext. 3 – Direct Support Services
Ext. 4 – Donations & Sponsorships
Ext. 5 – Grants & Proposals
Ext. 6 – Human Resources
Ext. 7 – Technical Support
Ext. 8 – Communications & Public Relations
Ext. 9 – Volunteers

(While messages are answered in the order they are received, departments are prioritized according to the nature of the call.)

Send A Message

We pride ourselves in responding to messages in a timely manner so please feel free to submit an inquiry and a staff member will respond as soon as possible.

Note: Inquiries submitted prior to noon (PST) will receive a response no later than the close of business.

Support Request

Technical support questions will be answered in the order they are received. If immediate assistance is needed please check “This is an urgent request” and a support representative will respond within 2 hours, or sooner if possible, from the time your request is received.

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